Newcastle County Hotel
7.9Rating
Very GoodRated by Guests
4,146Reviews
What to expect
Pros
- 🛌Comfortable beds for a good night's sleep
- 🍳Delicious and hot breakfast options
- 👍Helpful and friendly staff, especially Paul and Lynn
- 🏨Convenient central location, right across from the train station
- 🍹Great deals on cocktails and food packages
- 🍷Complimentary wine and snacks in the room
- 🛁Spacious rooms with big baths for a luxurious experience
- 🍴Nice restaurant with tasty meals and good service
- 🌟Luxurious and clean atmosphere, especially in public areas
- 💰Good value for money, especially for short breaks
Cons
- 🔊Significant noise issues in some rooms, affecting sleep
- 💳Unexpected and lengthy pending transactions for deposits
- 🛋️Dated rooms with signs of wear and tear, needing renovation
- 🔇Slow or unresponsive staff, especially at reception
- 🥤Overpriced minibar items and additional service charges
- 🧽Inconsistent room cleanliness and maintenance levels
- 🥱Lack of modern amenities and comforts in the rooms
- 🚪Issues with check-in queues and lack of proper room allocation
- ❌Poor customer service experiences, especially with night staff
- 💸Expensive prices for average quality and services provided
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Polish, Lithuanian
Newcastle County Hotel is conveniently located in the popular City Center and Grainger Town area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Newcastle County Hotel. Television LCD/plasma screen, internet access – wireless, heating, desk, blackout curtains can be found in selected guestrooms. The hotel offers various recreational opportunities. Convenience and comfort makes Newcastle County Hotel the perfect choice for your stay in Newcastle-upon-Tyne.
Where you'll be sleeping
30 m²
West Wing Penthouse
1 double bed & 1 double bed
35 m²
Standard Room 1 Double Bed
1 double bed
16 m²
Twin Room
2 single beds
22 m²
Junior Suite with Double Bed and Sofa Bed
1 sofa bed and 1 double bed
18 m²
Deluxe Double Room
1 double bed
20 m²
Executive Double Room
1 queen bed
22 m²
Presidential Suite
1 double bed
30 m²
Two-Bedroom Apartment
1 queen bed & 1 queen bed
20 m²
City Penthouse
1 queen bed
22 m²
Junior Family Suite
1 sofa bed and 1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.